Alaska Airlines operates from Terminal 2 at O’Hare International Airport, one of the busiest airports in the world. The Alaska Airlines ORD Terminal is designed for efficient check-in, smooth security processing, and easy access to various passenger amenities.

Where to Find Alaska Airlines at ORD

Alaska Airlines is located in Terminal 2 at ORD, which is primarily used for domestic flights. Terminal 2 is connected to the airport’s other terminals and is easily accessible via the airport transit system (ATS), shuttles, and walkways. Whether you're departing or arriving, all Alaska Airlines services—including check-in, baggage claim, and customer service—are found in Terminal 2.

Check-In and Boarding at Alaska Airlines ORD Terminal

Passengers flying with Alaska Airlines can check in at the airline’s dedicated counters located in the departure area of Terminal 2. Self-service kiosks are also available for quick check-in, seat selection, and baggage tag printing. If you’re traveling with checked luggage, simply drop your bags at the Alaska Airlines baggage counter after check-in.

Once you’ve checked in, proceed to the nearby TSA security checkpoint. It’s recommended to arrive at the airport at least 2 hours before your scheduled departure to allow time for security screening, especially during peak travel times.

Amenities Available at Terminal 2

The Alaska Airlines ORD Terminal offers a variety of services and amenities to ensure a comfortable experience before your flight. Inside Terminal 2, you’ll find:

  • Dining options ranging from fast food to sit-down restaurants

  • Coffee shops and snack bars for a quick bite

  • Retail stores and newsstands with travel essentials and souvenirs

  • Free Wi-Fi throughout the terminal

  • Charging stations near seating areas

  • Restrooms, including family restrooms and accessible facilities

Baggage Services and Customer Support

At the Alaska Airlines counter in Terminal 2, you can get assistance with baggage issues such as lost or delayed luggage, special item check-in, and oversized baggage. If you experience problems after your flight, Alaska Airlines’ customer service team is available both in-terminal and online to help with claims and inquiries.

Transportation and Parking

Getting to Terminal 2 at ORD is easy. Passengers can take advantage of:

  • Airport parking: Short-term, long-term, and economy options available

  • Public transit: The CTA Blue Line connects downtown Chicago to ORD

  • Rideshare and taxi services: Designated pick-up/drop-off zones are right outside Terminal 2

  • Rental car facilities: Accessible via airport shuttle from the terminal

Final Thoughts

The Alaska Airlines ORD Terminal offers a smooth and convenient airport experience for both new and frequent travelers. Located in Terminal 2 of Chicago O’Hare International Airport, it provides easy check-in, helpful staff, and access to essential amenities.