Account Management

“It is my opinion that no other telecommunications consultant could have accomplished what TCI did. The dedication and concern exhibited is truly remarkable in today’s work environment.”  Edward E. Benson, Vice President, Grand Bank, NA

Full Management Support

TCI’s Account Management services cover every essential area of your telecommunications, from controlling costs and coordinating carrier services to providing support to your existing staff. TCI can also assume the role of an outsourced telecom department, if none already exists within your company.

Cut your costs – Increase your profits.

Telecommunications networks and equipment can account for as much as 25% of your total business expense. We translate our industry expertise into substantial time and money saving services. We help you leverage your technological investment through invaluable account management services that include:

  • Proactive, ongoing telecommunications control of services provided by local and long distance carriers and voice and data equipment vendors
  • Ordering and coordinating installations of carrier services
  • Inventory of your existing facilities and equipment
  • Handling vendor solicitations
  • Escalation of service-affecting problems with your network or equipment
  • Assisting your management team in the identification of problem areas
  • Study of disaster avoidance and recovery strategies
  • Analysis of regulatory, tariff and technology changes
  • Access to professional industry expertise